Fix the operational issues
holding your business back.

We help retail and e-commerce leaders identify and fix the real issues driving cost, service problems and constant firefighting, so your operation can run smoothly and support growth.

See Our Approach

If it feels harder to run than it should, it usually is.

Stock feels unpredictable, the warehouse is constantly under pressure, and fulfilment issues keep resurfacing. Costs continue to rise without clear explanation, partners lack consistency, and despite everyone being busy, progress stalls. What looks like a series of separate problems is often the result of one underlying issue.

Most operational problems are symptoms, not causes.

Businesses tend to fix what’s most visible: a delay, a system issue, a partner problem. But these are usually connected symptoms of deeper issues in how the operation is structured and run.

Fixing them in isolation doesn’t solve the problem. It just shifts the pressure somewhere else. You don’t need to fix everything. You need to find and fix the root cause.

We work with COOs, CFOs, and Heads of Operations, as well as supply chain leaders and founder-led retail brands where operations are limiting growth.

This is where Londra works.

We help retail and e-commerce businesses identify the root causes of operational pressure and focus on what matters most. Through clear prioritisation and practical implementation, we restore stability and performance.

The Operational Stability Framework

Supplier intake, forecasting and upstream logistics.
Reliable inventory data and a clear view of stock across the operation.
Operational flow, throughput, layout and capability.
Carriers and logistics providers performing as a reliable extension of the business.
The technology and integrations supporting operational processes.
Network design, locations and cost-to serve across the operation.

Work With Us

How it works

Diagnostic

Understand what’s happening and why

Stabilisation

Fix priority issues and restore control

Ongoing Support

Strengthen performance & build capability

What changes when working with us

After

Constant firefighting
No clear priorities
Pressure from leadership
Lack of confidence in the operation

Before

Constant firefighting
No clear priorities
Pressure from leadership
Lack of confidence in the operation

Meet the Founder

Becky has led supply-chain teams for high-growth omnichannel retailers across fast fashion, luxury, beauty, homeware and food. She’s worked with D2C, dropship, concession and rental models in domestic and international markets, including Arcadia, ASOS, Dunelm and MatchesFashion, covering the UK, US, China and EU.

She’s designed and delivered supply-chain strategies for network design, 3PL selection/renegotiation, organisational design, cost reduction and service optimisation, using a data-led, customer-first approach to drive turnarounds and improve costs and service.

Experienced in managing 3PLs, carriers and freight partners, Becky has led RFPs to implementation and negotiated complex contracts. She also specialises in cross-border trade, bonded facilities and duty optimisation, having managed high-value flows and established an RGR network to maximise duty efficiency for EU-bound goods via a UK warehouse.

Work With Us

What Clients Are Saying

“The team at Londra is excellent. We have used them for assistance on some thorny logistics issues and their impact was significant. They had a roll-your-sleeves-up approach to the brief and their help was practical and grounded in real world experience. The model of modern consulting support for smaller businesses”

— CEO & NED, Luxury Omnichannel Retail Brand

Learn More
“Becky came in for the most straightforward support I have ever received for logistics and operations. As someone who isn’t an expert in supply chain, it was refreshing to be working with someone so direct who boiled everything down to me in the most honest way.”

— Founder & CEO, Luxury Beachwear Brand

Learn More
“I worked with Becky on a number of Supply Chain projects including a global fulfilment contract selection and WMS selection and implementation project. I enjoyed working with Becky and appreciated her insight and focus on the customer. She has a great ability to balance long term strategic thinking with short term pragmatism that is so vital in an SME retailer, and she delivers!”

— Former COO, CEO and VC Advisor

Learn More
“When speaking with Becky, it was clear that she had an extensive and deep understanding of both the Fashion/Apparel and Logistics landscapes. The commercial insight she provided has been of great help in guiding the way forward for TryOns, particularly in understanding the specifics of the Logistics problem we are solving for retailers. We are grateful for the knowledge she's shared from her storied industry experience.”

— Founder, Start-Up Returns Provider

Learn More